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Latest Domus News

Domus Facelift Now Live

We have just upgraded Domus to be smartphone and tablet friendly, this also includes an improved look and feel which is more user friendly to navigate around.

Check our our preview below:

Contacting Customer Support During the Covid-19 Outbreak

Due to the current coronavirus outbreak and recent government advice Domus support will be self isolating over the coming weeks however we are still available on support@domus.net and we will also be monitoring the answerphones during normal working hours. Domus Software will still be running as normal with no interruptions to service.

On behalf of the Domus staff we wish you all the best during these uncertain times.

Edit Your Email Notification Templates

We have now added in the capability to edit your confirmation email templates from within the admin section in Domus. Confirmation emails can be sent out automatically when you save a viewing, valuation or appointment from your Domus diary. This is particularly useful if you want to change the general wording or if you wish to use our new confirmation email branding product.

GDPR

How Emails Are Sent From Domus

Domus allows companies to send millions of emails to their customers which is a significant undertaking, and one that we take seriously. Recently we changed the mechanism by which we send event notifications and match emails.

Summary

Email systems are getting more and more restrictive on the email that they will accept from Software as a Service (Saas) suppliers like us that send out lots of emails on behalf of our clients.  We used to send out emails as if you yourself had sent them, but this makes us more and more liable to have our mail server blacklisted as they think we are 'faking' your email address. 

In addition, not all of our customers are managing their email addresses well so they leave in addresses even though they never work.  Every 'bounced' email affects our sending email reputation and makes it more likely that we will get blacklisted.

In order to mitigate the above effects we have made two changes to the way that we send Match Emails and Event Notifications:

  • Emails are sent from the address messaging-service@domus.net
  • We capture and monitor all bounced emails on your behalf and if they are deemed invalid we mark the customer record so that no more emails can be sent to that address.

If you wish to know more about this in detail, please read the full article below. Be warned - this is a fairly technical topic so take a deep breath.

http://www.domus.net/help/question?helpQuestionID=200

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New Website Layouts

Looking to upgrade or redesign your existing website? We have just released a range of eye catching new website templates at an extremely competitive price. All our layouts work seamlessly on desktops, tablets as well as smartphones making them accessible to all customers at all times.

What do you get?

  • Clean, modern design options allowing you to stand out from the competition
  • Colour matched to your branding as well as including your own logo and photos
  • Smartphone/tablet friendly
  • Quick turnaround, you can be up and running very quickly

Pricing & Layouts

If you'd like to know more about our website design service please give us a call on 0330 445 0145 or e-mail support@domus.net.

Match Email Branding

We now have two brand new match email templates available, these can be branded with your logo and colours creating a more professional experience for your applicants.

What do you get?

  • Choice between two stylish new match email templates
  • All colours and branding customised to match your own
  • Responsive layout so works great on desktops, tablets as well as smartphones

Pricing & Templates

If you'd like to know more about our Property Match Email Branding please give us a call on 0330 445 0145 or e-mail support@domus.net.